Refund and Returns Policy

At, we strive to provide high-quality products and excellent customer service.

We understand that there may be situations where you need to return a product and request a refund. This Refund and Return Policy outlines the guidelines and procedures for refunds and returns.

Refund Eligibility

(a) To be eligible for a refund, the following conditions must be met:

(b) Please note that certain products may be excluded from our refund policy.

Return Process

(a) To initiate a return and request a refund, please contact our customer support team within 30 days from the date of purchase. You can reach us by email, providing your order details, including the order number, date of purchase, and reason for the return.

(b) Our customer support team will review your return request and provide you with instructions on how to proceed with the return.

(c) Please ensure that the product is securely packaged and sent back to us using a reliable shipping method. You are responsible for the return shipping costs unless the product is deemed defective or not as described.

(d) Return Address: Please ship your return to the following address:
10127 Shades Rd SE,
Huntsville, AL 35803-1711

Refund Processing Timeframe

(a) Once we receive the returned product and confirm its eligibility for a refund, please note that it may take between 30 to 60 days for the refund to be processed and reflected in your account. This timeframe accounts for processing, verification, and the time required for the refund to be processed by your financial institution.

(b) If you haven’t received your refund within the stated timeframe, please contact our customer support team, and we will assist you in resolving the issue.

Non-Refundable Items and Services

(a) The following items and services are generally non-refundable:

(b) Exceptions to this policy may apply if mandated by applicable consumer protection laws.

Changes to the Refund and Return Policy

We reserve the right to update or modify this Refund and Return Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. By continuing to use our products and services after any modifications, you agree to be bound by the updated Refund and Return Policy.

If you have any questions or concerns about our Refund and Return Policy, please contact us at [email protected]. Our customer support team will be happy to assist you and provide further information.

By making a purchase and requesting a refund or return from, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Refund and Return Policy.